Reporting a claim

HOW TO SUBMIT AN ANIMAL MORTALITY CLAIM

In the event of an equine claim, IMMEDIATE notice of the occurrence is required per the Mortality Policy.  In case of death of the insured you MUST arrange for a licensed Veterinarian to conduct a necropsy at your expense. 

Should you need to report an injury or illness on your insured please contact:

National Equine Adjusting, Inc. at 1-800-783-9418

​You MUST seek directly with an NEAI adjuster to obtain permission and approval prior to any surgical procedure and or euthanasia.

If your insured animal has become ill, has sustained an injury or has had an accident THAT IS NOT LIFE THREATENING, you can go online and complete and submit a claims form.

→ Go to:  nationalequine.com (click here) and follow the instructions to  “REPORT AN ANIMAL MORTALITY CLAIM”


HOW TO SUBMIT A FARM PROPERTY OR LIABILITY CLAIM

To report a property liability loss that involves a severe injury or death to a third party, IMMEDIATELY contact:
National Equine Adjusting, Inc. at 1-800-783-9418


  1. Contact and cooperate with local police and emergency personnel as circumstances dictate 

  2. Gather and write down all incident details

  3. Gather and write down the names and contact information of all witnesses

  4. Secure the names and phone numbers of EMS, police, fire, medical and or hospital personnel

  5. DO NOT ADMIT RESPONSIBILITY FOR THE INCIDENT

  6. Do not discuss the incident with anyone but policy, emergency personnel, NEAL or your insurance agent

  7. ​Do not disclose any insurance information

 

In the event of property damage under your Farm and Ranch policy provide IMMEDIATE notice to NEAI at the phone number above.